Privacy Policy
Horizan is committed to protecting the privacy of our customers and website visitors. This policy outlines how we handle information collected through this website and our enquiry process.
Customer enquiries
When you submit a quote enquiry, we collect your name, phone number, email, location, service and project details, along with any photos or documents you upload. This information is used to assess and respond to your enquiry.
Uploaded photos & documents
Photos and documents you upload are stored securely and used only for the purpose of quoting and delivering your project. They are not shared with third parties without your consent.
Website analytics
We may use analytics to understand website traffic and improve our services. Analytics data is aggregated and does not identify individuals.
AI processing
This website uses AI to assist with enquiries, content and internal business processes. AI-generated summaries and drafts are reviewed by the Horizan team. AI does not independently send communications or enter contracts on your behalf.
Third-party integrations
Where we use third-party tools (for example email or social platforms), those providers process data according to their own policies. We only share information necessary to provide the service.
Contact
For privacy enquiries, contact Horizan at info@horizan-roofing.com.au or 0406 806 100.
This policy is editable by Horizan administrators and may be updated from time to time.